July 18, 2018

Taking Sides on Facebook: How Congressional Outreach Changed Under President Trump

Democratic legislators’ opposition on Facebook spiked after Trump’s election, while angry reactions increased among all congressional Facebook followers

Following Trump’s election, Facebook posts from Democrats in Congress included more oppositional languageThe 2016 presidential election coincided with substantial shifts in the ways that members of Congress communicated with their constituents online. A new Pew Research Center analysis examines congressional Facebook posts from Jan. 1, 2015, through Dec. 31, 2017, a three-year timespan that includes the entire 114th session of Congress, the 2016 primary and general elections, the first year of the 115th Congress, and Republican President Donald Trump’s first year in office. The analysis finds that Democrats expressed political opposition nearly five times as much under Trump as they did during the last two years of Barack Obama’s presidency. Much of this opposition was directed at President Trump, though Democrats also increasingly opposed Republican members of Congress.

Meanwhile, congressional Republicans posted in support of Trump more than twice as much as congressional Democrats posted in support of President Obama during his final two years in office (researchers did not have access to posts from Obama’s first year in office).2

Legislators’ Facebook audiences ‘liked’ posts that opposed political figures more than posts that didn’t take sidesMembers of Congress who expressed political opposition most often were also the most liberal or conservative.3 This pattern is in line with the Center’s previous research on how members of Congress express political disagreement. But the new analysis also shows that the most ideological members were also the most likely to express support for others in their party. In other words, the most liberal and conservative members of Congress both attacked those on the other side more often and were more likely to affirm their own side’s decisions and positions. Moderates, meanwhile, tended to focus most of their posts on local issues.

Changes occurred not only in what members posted, but also in how their online audiences responded. The Facebook audience increasingly expressed angry reactions when responding to congressional posts. In early 2016, Facebook introduced alternatives to the traditional “like” reaction – and between late February 2016 and Election Day, just 2% of all reactions to posts used the “angry” option. But by the end of 2017, 9% of all reactions to posts by Democrats and 13% of reactions to posts by Republicans were angry.

Nearly universally, both supportive and oppositional posts about Trump or Obama drew more engagement – including likes, comments and shares – than posts about other topics. But the pattern was somewhat different for Hillary Clinton. Congressional posts that supported her drew the same number of likes as posts that did not take sides either way, while posts opposing her received 93% more likes on average – the largest increase in likes across all the kinds of posts examined here.

The new analysis used a combination of human coders and machine learning techniques to examine both the changing nature of congressional Facebook outreach and the way Facebook audiences responded to varying kinds of messages. To create the dataset, researchers studied more than 700,000 posts from 599 members of Congress during a three-year period surrounding the November 2016 election and Trump’s first year in office, beginning Jan. 1, 2015, and ending Dec. 31, 2017. Among the key findings:

After Trump’s election

During the 2016 campaign

Consistent patterns

This analysis is based on 737,598 Facebook posts issued by 599 members of Congress between Jan. 1, 2015, and Dec. 31, 2017. The total number of legislators is greater than 535 (the current number of voting officials in the U.S. House and Senate) because members who were newly elected in the 115th Congress or in special elections are included in the study, as long as they produced at least 10 posts within a given Congress.

How Pew Research Center studied congressional Facebook postsResearchers included both official Facebook accounts (those managed by congressional staff) and unofficial accounts (those used in a personal or campaign capacity) for members of Congress in this analysis. They did so in order to capture a more complete range of outreach on social media than would be possible with official accounts alone. As a result, the study includes a total of 1,129 accounts belonging to the 599 individual legislators.

Official accounts are used to communicate information as part of the member’s representational or legislative capacity, and U.S. Senate and House members may draw upon official staff resources appropriated by Congress when releasing content via these accounts. Unofficial accounts – often used in a personal and campaign capacity – may not draw on these government resources under official House and Senate guidelines. Members posted more often on official accounts across the study period: 76% of the average member’s posts came from their official account (for Democrats, the share was 78%; for Republicans, it was 75%).

To classify the posts, Pew Research Center manually analyzed a subset (11,000 total) of all the posts, classifying each post’s contents for the events, topics and issues raised or discussed in each one. Specifically, the analysts coded each post based on whether it expressed disagreement with presidents, candidates or parties; expressed support for the same; or mentioned local events, places or people. Next, researchers trained machine learning algorithms to make predictions – based on what the human coders reported – in order to classify the content of the entire set of posts.

While Facebook is one important part of members’ media outreach efforts, members also communicate with their constituents through press releases, town hall meetings, media appearances and on other social media outlets. Although this report does not examine communication across all these channels, Facebook posts constitute a useful way to compare members’ communication, as they can be systematically captured and analyzed. Previous research suggests that statements that members of Congress express on Facebook are similar in many ways to those they make in press releases. Focusing on Facebook posts also makes it possible to measure how much a member’s audience interacts with their posts via likes, comments and shares. Facebook is the most widely used social media website (excluding YouTube) and the social media site from which most Americans get news.

  1. See Lewis, Jeffrey B., Keith Poole, Howard Rosenthal, Adam Boche, Aaron Rudkin, and Luke Sonnet. 2017. “Voteview: Congressional Roll-Call Votes Database.” https://voteview.com/
  2. Complete data could not be obtained for legislators’ accounts prior to the 114th Congress, as some members were not active on Facebook in earlier sessions, or have deleted their accounts since leaving office.
  3. Researchers used the DW-NOMINATE ideology measure, which is based on members’ roll-call voting records, to classify members as liberal or conservative.
  4. For the average member’s average post. Other Facebook reactions include “like,” “love,” “haha,” “thankful,” “wow,” and “sad.”